Barcode scanner is gray and won't scan. How can I fix this? : Healthi

Barcode scanner is gray and won't scan. How can I fix this? Print

Modified on: Wed, 17 Nov, 2021 at 11:09 AM

To fix this issue open the Settings app on your iOS device, search for Healthi and select it, then simply toggle the switch next to Camera to ON:

Alternatively you can adjust this by going to Privacy > Camera and turning the switch next to Healthi to ON. This will fix the issue and you will be able to use the scanner to scan barcodes.

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Barcode scanner is gray and won't scan. How can I fix this? Print

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