To request a refund please contact us at [email protected] with the following:
- A brief explanation of the reason why you're requesting a refund
- If on Android:
- The order number from your Google Play purchase receipt (it starts with 'GPA')
- If on iOS:
- You will need to request a refund from Apple itself. Unfortunately, we're not able to process refunds from the Apple App Store. You can find more info on how to request a refund from their webpage HERE
- If from the Healthi website:
- A screenshot of the receipt you received in the email from Healthi when your Pro subscription/renewal was made
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