FAQ
On Apple devices, the red notification number that shows up on the app icon actually shows you how many BITES, Calories, or Net Carbs you have left for the ...
Fri, 18 Oct, 2024 at 5:53 AM
Yes, you can use your current account that you made with an iOS device to log into our Android app. Starting with Healthi v6.0, accounts across both Android...
Wed, 17 Nov, 2021 at 11:03 AM
Please help ensure the Healthi Community continues to be a supportive, empowering and friendly place for everyone by following a few simple Do’s and Don’ts:...
Tue, 3 Jan, 2023 at 8:43 PM
The red notification number that shows up on the app icon actually shows you how many BITES, Calories. or Net Carbs you have left for the current day. You ...
Fri, 18 Oct, 2024 at 5:55 AM
By default Healthi automatically redeems your weekly BITES first. If you want to change this go to Settings > Preferences > Settings > Tracker Opti...
Thu, 29 Aug, 2024 at 5:31 AM
You can reset your password by: Going to https://account.healthiapp.com/forget-password Entering your email and clicking the Send button You will then ...
Fri, 19 Nov, 2021 at 10:34 AM
Your Fitbit account has been successfully connected to Healthi if you look under Settings > Sharing > Fitbit Step Tracking in the Healthi app and see ...
Tue, 3 Jan, 2023 at 8:43 PM
Using the Restaurant/Snack/Beer Guide within the Healthi app is an additional in-app purchase. There is unfortunately no way to transfer purchases between s...
Tue, 21 May, 2024 at 10:48 AM
To request a refund please contact us at [email protected] with the following: A brief explanation of the reason why you're requesting a refund ...
Tue, 21 May, 2024 at 10:57 AM
Starting with Healthi iOS v6.0, all accounts are continuously synced with our backed servers so your data is always safe & secure. This is done automati...
Wed, 17 Nov, 2021 at 11:07 AM